State Farm® Insurance Agent Tom Maack
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Bretherick
January 31, 2026
"Very friendly and professional agent and employees. Always expedite any and all requests."
"We are grateful for your 5-star review, James! Thanks for taking a moment to share your positive rating of State Farm Agent Tom Maack’s Team here in Laurel . "
Julie Fallang
January 28, 2026
"I reached out to John Wadell regarding regarding an insurance question. I have known John a very long time and I knew I could trust his answer. From there he found a way to save me $100/mth. He's quick to respond and very helpful! Thanks John!!"
Cindy McGinnis
January 28, 2026
"Great customer service."
Anthony Richardson
January 28, 2026
"Absolutely would recommend Tom Maack jon Amy and everyone at the laurel branch they are top tier. Helpful as can be great at communicating the whole nine yards any issues you have or run into they help on the spot and make sure you have a full understanding of what is going on if your looking for any insurance the laurel team is the go to most definitely."
Sierra Canfield
January 28, 2026
"Every time I contact this office I have nothing but positive experiences. No matter who answers the phone, they are always willing to help and get the best insurance for our family."
"Thank you for your kind review of State Farm Agent Tom Maack’s Team. We appreciate it! Thank you for the amazing review, Sierra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
John McCurry
January 26, 2026
"CJ is very helpful. I appreciate that he is very responsive."
"John, thank you for your wonderful review of State Farm Agent Tom Maack’s Team! John, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tom Maack’s Team! "
Kathy Fichtner
January 22, 2026
"Everyone has always been wonderful to work with."
"Thank you so much for the 5-star review of State Farm Agent Tom Maack’s Team! We deeply appreciate your kind words here in Laurel . "
Christy Kiser
January 21, 2026
"We have experienced great service from our State Farm agency. When we have had to make claims they were prompt and professional."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Laurel to know that you had such a wonderful experience with us here on State Farm Agent Tom Maack’s Team. Thank you so much for the 5-stars, Christy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tom Maack’s Team anytime. "
JH
January 15, 2026
"I have been with Tom Maack State Farm Insurance for over 10 years. Never a problem. Always helpful and polite. Highly recommend!"
"JH, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Rebekah Yarnall
January 14, 2026
"We had a water damage claim for our home and Tom Maack was excellent to work with. He was very understanding and walked us through the process. He was easy to deal with and made the whole process a lot simpler. Thank you Tom"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Tom Maack’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Veronica Valdez
January 13, 2026
"I always receive the service when I need it, and get answers to my questions from knowledgeable staff. They’re always friendly! And I get better rates here than I did with my previous insurance office."
Landon Betzing
January 10, 2026
"Great communication skills and very helpful when dealing with first time issues!"
Maggie Lowell
January 9, 2026
"Reach out to Tom Maack's Agency for all of your insurance needs. I have been working with John for the last couple of years and he is GREAT! Very timely and friendly."
Wyatt Finley
December 17, 2025
"Been with them for a few years and have had no issues with them. Great prices and very friendly."
Mike Sparks
December 17, 2025
"Since we chose Tom Maack state farm we have worked primarily with John and he has been absolutely fantastic. Everyone that we have worked with there are all very personable and always willing to help. Awesome choice for us. Michael Sparks"
Ashley Vanek
December 15, 2025
"Tom, is always welcoming and so helpful with every matter"
Toni Kahnke
December 15, 2025
"The team at Tom's office has been great to work with. John, CJ and Tom have all been helpful, are knowledgeable and polite! When I was looking for an insurance company, John was patient with me and answered my questions. I would recommend them!"
Traci Wiest
December 12, 2025
"Every one I’ve ever talked to was always very kind and courteous."
Jeremy Engram
December 12, 2025
"Sam was amazing! He saved me tons of money, found me incredible deals, and was incredibly helpful, attentive, and kind! I highly recommend anyone work with Sam!"
Abigail Jares
December 12, 2025
"Sam was so helpful!!!!"
Ryan Lane
December 12, 2025
"This office has been incredibly helpful, knowledgeable and quick to respond to our requests. They have made insurance very easy and have created a loyal customer."
Jorinda Thompson
December 12, 2025
"Friendly, helpful and always available to talk with for my ins needs"
Spencer Simard
December 11, 2025
"I work in the roofing buisness with insurance and Tom has been nothing but the best help I have gotten with fast responses and intelligent problem solving. Highly recommend him for all insurance needs."
Chelsey Will
December 8, 2025
"Always helpful and pleasant to talk to!"
AKAME M
November 17, 2025
"I had the displeasure of speaking with Mr. Maack. He was rude and condescending the entire time. He is great when taking your money, but God forbid you have a claim."
"Please feel free to call again. We strive in our office to provide excellent service; as an agent we try to guide you in the best possible way. My apologies about your experience and I look forward to the chance to change your mind about your feeling concerning my professional duties -- I take them seriously. "